Frequently Asked Questions

Guests of all ages are welcome. Children 1-17 must have an adult guardian. Adults welcome to join in and enjoy activities too.

Children supervised by 18+ guardian, wear anti-slip socks, no food/drinks/running/jumping, secure belongings, sick children stay home.

Yes. Included with ticket, worn for hygiene and safety. Clean socks can be reused on future visits.

Complete our online reservation form. Our team contacts you within 24 hours to discuss availability and package details.

Weekdays: 10 AM - 9 PM | Weekends: 10 AM - 10 PM. Hours vary by branch and mall schedules.

Yes. Senior guardians not participating get 20% off with valid Senior Citizen ID at the branch.

Attractions and activities differ by location. Visit your branch page for available play areas and attractions.

Check your branch page or message us on Messenger. Prices and offers vary by branch location.

Free admission for 0-11 month infants. Walking babies need anti-slip socks in the play area.

Rope Course: 122cm min/90kg max (152cm at Fairview). ZipLine: 108cm+/90kg max. Climbing: 108cm+/20-130kg. 360 Bicycle: 60kg max. Vary by branch.

No. FantasyWorld is indoor playground in SM/Ayala malls nationwide. Not connected to Batangas theme park.

Yes. Fully air-conditioned indoor playground inside major malls. Perfect for rainy or hot days.

Yes! Adults welcome to play, not just supervise. Many attractions open to grown-ups. Check your branch page.