FantasyWorld Philippines Frequently Asked Questions

Question 1

What age groups can visit FantasyWorld?

Accepted Answer

Guests of all ages are welcome at FantasyWorld. Children aged 1 to 17 must be accompanied by at least one adult guardian, and adults are welcome to join the activities too.

Question 2

What safety rules must guests follow inside the play area?

Accepted Answer

All guests must follow these safety rules: children are supervised by an adult guardian aged 18 or older; FantasyWorld anti-slip socks are worn at all times; food, drinks, running, shouting, and jumping from elevated areas are not allowed; belongings are secured and sharp accessories removed before entering; children with flu, colds, or contagious illnesses should not enter.

Question 3

Are FantasyWorld anti-slip socks required?

Accepted Answer

Yes. FantasyWorld anti-slip socks are included with your ticket and must be worn inside the play area for hygiene and safety. Clean FantasyWorld socks in good condition may be reused on your next visit.

Question 4

How do I book a party at FantasyWorld?

Accepted Answer

Complete the FantasyWorld online reservation form and the team will contact you within 24 hours to discuss availability and package details.

Question 5

What are FantasyWorld's operating hours?

Accepted Answer

FantasyWorld is usually open 10:00 AM to 9:00 PM on weekdays and 10:00 AM to 10:00 PM on weekends. Schedules follow each mall's operating hours and may vary by branch.

Question 6

Do senior citizen guardians receive a discount?

Accepted Answer

Yes. A senior citizen guardian who will not participate in the activities may receive 20% off admission, with a valid Senior Citizen ID presented at the branch.

Question 7

What attractions are available at each FantasyWorld branch?

Accepted Answer

Attractions and activities vary by FantasyWorld branch. Each branch page lists its available play areas, attractions, and branch-specific information.

Question 8

Where can I check the latest FantasyWorld ticket prices?

Accepted Answer

The latest FantasyWorld ticket prices and packages are listed on each branch page, or you can message the team on Messenger. Prices and offers may vary by branch.

Question 9

Do babies or infants need an admission ticket?

Accepted Answer

Admission is free for infants aged 0 to 11 months. Babies who can already walk must wear FantasyWorld anti-slip socks inside the play area.

Question 10

What are the height and weight requirements for attractions?

Accepted Answer

For safety, some FantasyWorld attractions have requirements: the Rope Course needs a minimum height of 122 cm (152 cm at SM City Fairview) with a 90 kg weight limit; the ZipLine is for guests 108 cm and above with a 90 kg limit; the Climbing Wall and Stepping Pole need a minimum height of 108 cm with a 20-130 kg range; the 360 degree Bicycle has a 60 kg weight limit. Requirements may vary by branch.

Question 11

Is FantasyWorld the same as Fantasy World in Batangas?

Accepted Answer

No. FantasyWorld Philippines is an indoor playground chain for kids and families located inside SM and Ayala malls nationwide. It is not connected to the Fantasy World theme park in Batangas.

Question 12

Is FantasyWorld air-conditioned?

Accepted Answer

Yes. Every FantasyWorld branch is a fully air-conditioned indoor playground inside a major mall, comfortable for play on rainy days or very hot days.

Question 13

Can adults play at FantasyWorld?

Accepted Answer

Yes. Adults are welcome to play at FantasyWorld, not just watch. Many attractions are open to grown-ups, and attractions vary by branch.

Frequently Asked Questions

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